Successful managers and leaders leverage the power of EQ (emotional intelligence) to engage and motivate their employees and associates. Leaders with high EQ can communicate with others effectively, provide balanced feedback, lead others through ambiguity, use humor to build rapport, read and respond to the leadership needs of others and remain optimistic even in the face of difficulty. These leaders can emotionally and mentally plug into others and can read the situation at hand and behave accordingly to get the best results for everyone. Studies show a direct correlation between high EQ and successful leadership. But managers can also fall into particular pitfalls that hurt their credibility and hard won success, impeding their ability to use the EQ they have. This presentation provides strategies for building a strong case for the importance of both IQ and EQ. Audience members will leave with practical examples and new skills as they learn about the unique leadership traps that can trip up even the most successful leaders, and the ways to avoid them. Jen explains why EQ is particularly hard to maintain at management levels of the company, shares the most common ego traps and how to avoid them to increase leadership effectiveness.
Business today demands the need for professionals who are nimble, flexible and engaged. This presentation provides practical ideas for thriving in a dynamic environment through the development of the emotional intelligence competency. Studies show that top talent leverages the best blend between technical knowledge and expertise, with functional skills like self-awareness, adaptability and problem solving to navigate the complexity of relationships with coworkers and clients. Jen provides strategies to increase your level of effectiveness through times of change with practical tools and resources. Attendees will receive definitions and examples of key functional skills; learn how to diagnose performance issues related to low emotional intelligence; and learn techniques to develop emotional intelligence in themselves and others.
Exceptional performance is the perfect alignment of skills, rewards, feedback, management style, measurement and culture. Keeping employees engaged today requires staying in-tune with what is most important to them, finding ways to creatively match performance measures with their motivation factors. This session is designed to help leaders learn about staff performance drivers and easy to apply techniques for engaging, motivating, and developing their employees.
Recent studies show the engagement levers that leaders must be aware of and actively pursue to attract and retain top talent. This session gives audience members practical strategies to build into their leadership practices.
This session dives into the landscape of the labor market today and the proven techniques being used by industry leaders for successful talent acquisition. Participants will receive a simple, yet powerful tool for quickly identifying the Emotional Intelligence skills most important for each job, along with the technique for revealing truthful information about the candidate’s experience.
Right retention” continues to be a major challenge for most employers and with the cost of turnover today, it’s time to take a good hard look at hiring practices. The stakes are high as hiring managers are confronted with the challenge of interviewing candidates that are savvier than ever. Applicants have educated themselves on the insider tips for winning the interviewing game.
Someone with high Emotional Intelligence demonstrates a sensibility – he or she can manage their own emotional impulses, can communicate with others effectively, can manage change well, problem solves, uses humor to build rapport, has empathy and remains optimistic even in the face of adversity. Studies show a direct correlation between high Emotional Intelligence and job success for all roles.
Progressive organizations are including Emotional Intelligence within their talent management strategy – from interviewing and selection to retention and leadership development. This presentation provides details on EI’s correlation to leadership effectiveness and business results. Participants will receive definitions of the skills associated with Emotional Intelligence; learn how to diagnose performance issues related to low Emotional Intelligence; and learn techniques to develop Emotional Intelligence in themselves and others.
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