Lee Cockerell

Lee Cockerell

Keynote Speaker: Former Executive Vice President of Walt Disney World Resort Operations; Expert on Leadership, Management & Service Excellence; Author of "Creating Magic" & "The Customer Rules"

Lee Cockerell Biography

Lee Cockerell is the former Executive Vice President of Operations for Walt Disney World Resort, where he led a team of 40,000 Cast Members for a decade. During his tenure, he managed the operations of 20 resort hotels, four theme parks, two water parks, a shopping and entertainment village, and the ESPN sports complex, making it the world’s top vacation destination. One of his key contributions was the creation of Disney Great Leader Strategies, a program designed to train and develop over 7,000 leaders at the resort.

Before joining Disney, Cockerell held executive roles in the hospitality and entertainment industry, working with Hilton Hotels for eight years and Marriott Corporation for 17 years. He played a pivotal role in launching Disneyland Paris and has served on various boards, including the Heart of Florida United Way and The Culinary Institute of America. Governor Jeb Bush appointed him to the Governor’s Commission on Volunteerism and Public Service, where he served as Chairman.

After retiring from Disney, Cockerell became a renowned speaker and author, sharing his insights on leadership, management, and service excellence. His books, "Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney" and "The Customer Rules: The 39 Essential Rules for Delivering Sensational Service," have been published in multiple languages. He continues to conduct leadership workshops and provide consulting services through his company, Lee Cockerell, LLC. He also hosts the podcast "Creating Disney Magic," where he further expands on how to be a great leader.

Cockerell's approach to leadership emphasizes practical, common-sense strategies for fostering outstanding customer service and effective management. His experience with global brands like Hilton, Marriott, and Disney has shaped his philosophy, which he now shares with organizations worldwide to help them achieve excellence and create their own "magic."

Contact a speaker booking agent to check availability on Lee Cockerell and other top speakers and celebrities.

Lee Cockerell Speaking Topics

You Too Can Create Disney Magic

• Learn how "you can create magic too" in your organization by following The Customer Rules

• Learn exactly what you must do to be perceived as a great leader.

• Learn why you must understand the big difference between management and leadership.

• Learn how to practice great leadership that will ensure you leave a legacy.

• Learn four simple ways to set your organization apart in the eyes of your customers and your employees.

• Learn why the customer does not come first.

• Learn the difference between training and development.

• Learn the most important leadership behavior that will ensure success for you in all parts of your life. Time Life Management

• Learn how to put more control into all parts of your life through this simple system for planning and carrying out your responsibilities.

• Learn the most important question to ask yourself every morning before you start your day.

• Learn the four steps in planning each and every day (the fourth one being the key to a happy and successful life).

• Learn how to maintain strong relationships, prepare yourself for the future, maintain good health and reduce stress in your life.

• Learn a simple system for doing what has to be done, when it has to be done, in the way it should be done, whether you or those around you like it or not.

• Lee has taught this seminar to more than 75,000 people over the last 25 years with extraordinary success.

Forget About Diversity

• Lee has cracked the code on how to achieve the diversity all organizations desire.

• Learn the ten things leaders must do to create an inclusive workplace that leads to a diverse workforce.

• Learn why diversity is not the goal, but the outcome for organizations.

• Learn the difference between being diverse and being inclusive.

• Learn what all humans want the most. Give it to them and they will reward your organization with excellent results.

Lee Cockerell Videos

Creating Disney Magic with Lee Cockerell - Interview
LIFTx 2018 MacDill Presents Lee Cockerell - YouTube
CAR 2017 Fall Conference Keynote Speaker: Lee Cockerell ...

How do I book Lee Cockerell to speak at my event?

Our experienced booking agents have successfully helped clients around the world secure speakers like Lee Cockerell for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Lee Cockerell, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Lee Cockerell or any other speaker of your choice.

How much does it cost to book Lee Cockerell for a speaking engagement?

Speaking fees for Lee Cockerell, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Lee Cockerell are $20,000 - $30,000 for live events and Below $10,000 for virtual events. For the most current speaking fee to hire Lee Cockerell, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

What topics does Lee Cockerell speak about?

Lee Cockerell is a keynote speaker and industry expert who speaks on a wide range of topics such as Business, Business Leadership, Customer Experience, Inspirational, Storytelling, Motivational, Authors, Marketing, Corporate Culture, Teamwork & Teambuilding, Leadership, Executive Leadership, Corporate Strategy, Innovation, Culture and Podcast Hosts.

Where does Lee Cockerell travel from?

Lee Cockerell generally travels from Orlando, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.

Who is the agent for Lee Cockerell?

AAE Speakers Bureau has successfully secured keynote speakers like Lee Cockerell for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Lee Cockerell for your next private or corporate function.

What is a full-service speaker booking agency?

AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Lee Cockerell or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.

Why is AAE Speakers Bureau different from other booking agencies?

If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.


Lee Cockerell is a keynote speaker and industry expert who speaks on a wide range of topics including Business, Business Leadership and Customer Experience. The estimated speaking fee range to book Lee Cockerell for live events is $20,000 - $30,000, and for virtual events Below $10,000. Lee Cockerell generally travels from Orlando, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Doug Lipp, Dennis Snow and Horst Schulze. Contact All American Speakers for ratings, reviews, videos and information on scheduling Lee Cockerell for an upcoming event.

Speaker profile last updated by AAE Talent Team on 06/09/2024.

Lee Cockerell Speaking Topics

  • You Too Can Create Disney Magic

    • Learn how "you can create magic too" in your organization by following The Customer Rules

    • Learn exactly what you must do to be perceived as a great leader.

    • Learn why you must understand the big difference between management and leadership.

    • Learn how to practice great leadership that will ensure you leave a legacy.

    • Learn four simple ways to set your organization apart in the eyes of your customers and your employees.

    • Learn why the customer does not come first.

    • Learn the difference between training and development.

    • Learn the most important leadership behavior that will ensure success for you in all parts of your life. Time Life Management

    • Learn how to put more control into all parts of your life through this simple system for planning and carrying out your responsibilities.

    • Learn the most important question to ask yourself every morning before you start your day.

    • Learn the four steps in planning each and every day (the fourth one being the key to a happy and successful life).

    • Learn how to maintain strong relationships, prepare yourself for the future, maintain good health and reduce stress in your life.

    • Learn a simple system for doing what has to be done, when it has to be done, in the way it should be done, whether you or those around you like it or not.

    • Lee has taught this seminar to more than 75,000 people over the last 25 years with extraordinary success.

    Forget About Diversity

    • Lee has cracked the code on how to achieve the diversity all organizations desire.

    • Learn the ten things leaders must do to create an inclusive workplace that leads to a diverse workforce.

    • Learn why diversity is not the goal, but the outcome for organizations.

    • Learn the difference between being diverse and being inclusive.

    • Learn what all humans want the most. Give it to them and they will reward your organization with excellent results.

Lee Cockerell Videos

Creating Disney Magic with Lee Cockerell - Interview
LIFTx 2018 MacDill Presents Lee Cockerell - YouTube
CAR 2017 Fall Conference Keynote Speaker: Lee Cockerell ...

Lee Cockerell News

  • Join Lee Cockerell’s Keynote Address at AEA2016

    This year’s keynote address will feature Lee Cockerell, retired Executive Vice President of Walt Disney World Operations.

  • Lee Cockerell Added as 2nd Keynote to the 2015 Certent Summit

    PLEASANTON, Calif., Feb. 9, 2015 /PRNewswire/ -- Certent, Inc., a leading provider of equity compensation management and financial compliance software-as-a-service (SaaS) solutions, announces the addition of Lee Cockerell as a second keynote speaker at Certent Summit 2015 on March 25th-27th in Lake Buna Vista, FL.

  • Lee Cockerell, a personal look at Walt Disney World

    We had the pleasure to talk with Lee Cockerell yesterday and wanted to share his insight and many great tips and business career advice with you.

  • His career has spanned from creating magic to saving time

    Lee Cockerell is the former executive vice president of operations at Walt Disney World. Cockerell, who retired from Disney in 2006, now writes books about business and conducts seminars on leadership, time management and professional development. Cockerell, 70, recently spoke with Sentinel staff writer Sandra Pedicini.

  • Lee Cockerell and doing things the Disney way

    Central Michigan University this week will host a man who honed those skills at a place where seven thousand (7,000) workers need it to be perfect every day — Disney World.

  • How do I book Lee Cockerell to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Lee Cockerell for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Lee Cockerell, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Lee Cockerell or any other speaker of your choice.
  • How much does it cost to book Lee Cockerell for a speaking engagement?

    Speaking fees for Lee Cockerell, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Lee Cockerell are $20,000 - $30,000 for live events and Below $10,000 for virtual events. For the most current speaking fee to hire Lee Cockerell, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Lee Cockerell speak about?

  • Where does Lee Cockerell travel from?

    Lee Cockerell generally travels from Orlando, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
  • Who is the agent for Lee Cockerell?

    AAE Speakers Bureau has successfully secured keynote speakers like Lee Cockerell for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Lee Cockerell for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Lee Cockerell or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
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LEE COCKERELL

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