“Call me Papi.” There are no rules on the street beyond moral codes, and by respecting these, Roy Choi was able to build an archetype and structure of leadership. He doesn’t have much to offer employees beyond hard work, miles of travel on the road, and not so high wages in a low-margin business that delivers great value to the consumer. Yet employee morale is high. “Most people try to motivate through money or power; what I do is motivate through honesty,” Roy says. It’s almost like martial arts. It takes a lot of unlearning for a chef to learn the Kogi method, but Roy’s staff have acclimated to it: One does not bring preconceived notions to the dojo; instead one absorbs what the sensei has to offer. With very low turnover in his operation, it might seem surprising that he admittedly “hasn’t much to offer but knowledge.” Then again, with an apt instructor at the helm, it’s an easy task to hold the attention of the students in dojo. In this inspiring talk, Roy will demonstrate ways anyone in a leadership position can inspire staff –and he’ll touch on his amazing volunteer work teaching brightest young people in the deepest urban cores of Los Angeles to become food entrepreneurs in their own right.
“Come with me and ride shotgun, because I’m driving,” writes Roy Choi. “It’s a long ride but I’ve got a full tank.” How did this amazing culinary shape shifter evolve? How does he come up with these new yet ancient-rooted flavors? In this entertaining talk, Roy Choi, whose book Riding Shotgun with an L.A. Chef will be published in the fall of 2013 by Anthony Bourdain Books at Ecco Press, reveals that his own experience is the secret ingredient in his recipes. Growing up, he moved from one part of the city to another, and later went from the renowned Le Bernardin to cooking at a country club for retirees in the California desert to creating a street food truck social revolution. Evolution tells us that adaptation is crucial to survival, and Roy’s success is a result of an awakening about the disconnection between the obsessive celebrity food culture and those getting by with two or three jobs. Realizing that he could feed 10,000 hungry people each day with delicious real food they had never experienced was an epiphany, on many levels. By observing and listening to the community, then modifying his menu accordingly, he tapped into a whole new marketplace and delivered results that were profitable because they were true to the palate – and budgets – of Angelenos. Says Roy, “I want to break down the difference between being a chef and actually feeding people.”
When Roy Choi launched his food truck Kogi BBQ, he and his partners had no money for marketing or advertising. Because of the mobile nature of the restaurant as the truck roamed the city, Kogi’s whole enterprise was dependent on customers being able to find the truck. So his team turned to the powerful reach of social media. Sending tweets of the truck’s location allowed customers to descend on it en masse, creating a party atmosphere that Roy felt was key to the experience. Kogi grossed more than $2 million its first year on the street and has built a Twitter following of more than 100,000, leading Newsweek to call it “America’s first viral restaurant.” In this talk based on Kogi’s rise to success, Roy will take audiences through their approach to the strategic nature of social media – how to translate social reach into customers who are loyal and engaged in an ongoing conversation, and through that into dollars and profit. Roy debunks the social media mystique, explaining that when you look closer, modern marketing in many ways is bringing back the methods of the past, where you might have reached out to each customer with a handshake. Today, that “handshake” can be digital. “You need to inhabit the digital space,” says Roy Choi. “We didn’t just create it as a tool – we lived and breathed it. You can almost smell the food on Twitter, someone back there in the kitchen bringing the thing to life.”
Danaher Corporation - Nov 11 2022
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