Amy Radin

Drawing from her pioneering work as one of the corporate world's first Chief Innovation Officers and current role as a Columbia University Scholar-Practitioner, Amy Radin reveals why strategic advocacy - not just influence - is essential for leaders navigating Industry 5.0 transformations. Through insights gained from implementing transformative initiatives at global organizations like Citi, American Express, and AXA, combined with current research and teaching in Columbia's MS Technology Management program, Amy demonstrates how executives can move beyond conventional stakeholder management to become true catalysts for transformative change.

Attendee Results:

• Understand why traditional change management falls short in the Industry 5.0 environment
• Learn the core components of strategic advocacy that drive sustainable transformation
• Discover proven techniques for building coalitions across organizational silos
• Master strategies for converting resistance into support
• Develop metrics that demonstrate transformation progress beyond traditional financials

As author of the award-winning book "The Change Maker's Playbook" and architect of major transformations in highly regulated industries, Amy Radin shares breakthrough approaches for turning resistance from obstacle to opportunity. Drawing from her extensive C-suite experience as Chief Digital Officer, Chief Innovation Officer, and Chief Marketing Officer, combined with her current work preparing technology leaders at Columbia University, she reveals how leaders can identify the true sources of resistance, leverage shared values to build bridges, and create the conditions for sustainable change.

Attendee Results:

• Learn techniques for uncovering and addressing the root causes of change resistance
• Discover how to use shared values to unify diverse stakeholders
• Master communication strategies that build trust and engagement
• Develop approaches for converting passive observers into active supporters
• Create feedback loops that accelerate learning and adaptation

Drawing from her extensive C-suite experience leading transformations at Citi, American Express, and AXA, combined with her current role preparing technology leaders at Columbia University, Amy Radin shows how leaders can develop and communicate compelling visions that inspire action while addressing very human concerns about change. Her unique perspective, shaped by implementing transformative initiatives in highly regulated environments and refined through her Scholar-Practitioner work at Columbia's School of Professional Studies, provides practical approaches for leading transformation that puts people at the center.

Attendee Results:

• Learn techniques for creating and articulating transformative visions
• Discover how to balance technological possibilities with human realities
• Master strategies for building psychological safety during periods of change
• Develop approaches for maintaining momentum through setbacks
• Create metrics that measure both progress and human impact

Drawing from her work preparing technology leaders at Columbia University and decades of C-suite experience driving transformation at organizations like Citi, American Express, and AXA, Amy Radin reveals why traditional stakeholder management falls short in today's complex business environment. She shares breakthrough approaches for identifying, understanding, and engaging the full spectrum of stakeholders - from obvious allies to hidden influencers. Through practical frameworks and real-world examples, Amy demonstrates how leaders can move beyond simplistic "supporter vs. resistor" models to create tailored engagement strategies that recognize stakeholders' unique needs, motivations, and potential contributions.

Attendee Results:

• Master advanced stakeholder mapping techniques that reveal hidden influence networks
• Learn strategies for engaging stakeholders based on their needs, not yours
• Discover how to convert passive stakeholders into active advocates
• Develop approaches for building coalitions across diverse stakeholder groups
• Create engagement strategies that scale across complex organizations

In an era of information overload and constant disruption, Amy Radin reveals why the most powerful leadership skill isn't speaking - it's listening. Drawing from her Scholar-Practitioner role at Columbia University and extensive experience implementing transformative initiatives in highly regulated industries, she demonstrates how deep listening skills separate successful change leaders from those who struggle to gain traction. Through powerful examples and practical techniques, Amy shows how leaders can use strategic listening to uncover hidden opportunities, build authentic stakeholder relationships, and drive sustainable transformation.

Attendee Results:

• Learn advanced listening techniques that uncover stakeholder needs and motivations
• Discover how to use listening as a strategic tool for building trust and influence
• Master approaches for turning listening insights into actionable strategies
• Develop techniques for creating psychological safety through effective listening
• Build an organizational culture that values and rewards deep listening