The four Caring Leadership principles delivered in this interactive experience serve as a powerful reminder of every leader’s responsibility to uplift their team and organization and drive real business results. Built around the framework of Lead Yourself, Lead Your Team, Lead Your Industry, this keynote will develop leaders who inspire loyalty and retention.
The audience will leave with:
Active listening is the doorway to increased belonging, loyalty, profitability and innovation. It is the difference between thinking we understand what people want and knowing what they want.
For the last 12 years, Heather has reviewed over 25,000 employee engagement surveys as well as facilitated numerous listening sessions. She has distilled that knowledge into actionable insights that equip your people with the interpersonal skills they need to make others feel seen, heard, and valued in every interaction.
In this keynote, Heather introduces a new change model for organizational listening which she illustrates in five steps through an interactive experience. The audience will leave with:
This keynote draws from Heather’s personal experiences as the only child of an interfaith and interracial marriage to inspire leaders to flex their empathy muscles. Through this interactive experience, attendees master the art of active listening to ensure every employee feels valued, respected and like they belong.
The audience will leave with:
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