Mike Wittenstein

Mike Wittenstein

Keynote Speaker: Customer Experience & Service Design Expert

Mike Wittenstein Biography

Mike Wittenstein is a seasoned expert in customer experience design, change management, and strategic storytelling, with over three decades of experience advising leaders and their teams through times of immense change.

As a serial innovator, Wittenstein founded one of the world’s first digital agencies, GALILEO, which launched the customer experience practice at IBM, and created a hybrid strategy/experience/story consultancy. His story-driven process helps organizations clarify their strategic plans, brands, reorganizations, customer experiences, and game plans.

Wittenstein's impressive client roster includes major brands such as AT&T, Adobe, Apple, Chick-fil-A, Delta Airlines, Holiday Inn, IBM, University of Phoenix, Piedmont Hospital, Transitions Optical, and many others. Together, his clients have captured nearly $2 billion in added value by implementing his ideas and methodologies.

An award-winning speaker and consultant, Wittenstein has delivered his insights in 24 countries and is known for his cross-cultural awareness and multilingual abilities in English, Portuguese, Spanish, and Russian. His approachable, understandable, and positive presence makes him a favored speaker among meeting planners, event organizers, and corporate trainers.

Now leading Storyminers, Wittenstein continues to help mid-market companies achieve higher operating results and profitable exits using a unique combination of Story, Strategy, Experience Design, and Technology.

Contact a speaker booking agent to check availability on Mike Wittenstein and other top speakers and celebrities.

Mike Wittenstein Speaking Topics

Anticipacion: la Mejor y Mas Rentable Forma de Servicio

Anticípate a lo que buscan tus clientes y prepárate para brindar los resultados que más desean. Saber de antemano supone una gran diferencia. Mike utiliza historias vívidas y principios fáciles de captar para mostrarte cómo mejorar la experiencia de tus clientes sin tirar la casa por la ventana. Este tema puede incluir ejercicios interactivos y dura de 45 a 60 minutos.

La “Apple-izacion” de las Tiendas Minoristas

Aprende valiosos principios básicos que puedes aplicar para mejorar la experiencia de tu propia empresa gracias al trabajo de ingeniería inversa de la marca Apple que hace Mike para ti. Este tema puede incluir ejercicios interactivos y dura de 45 a 90 minutos.

Executive Roundtable

For leadership teams just embarking on a customer experience project, trying to figure out where to go from here or create alignment, Mike uses a client-vetted, structured outline to get the conversation going. Mike’s boardroom skills are catalytic. This engagement works best in 30-180 minutes.

Anticipation

Anticipate what your customers want and be ready to provide the outcomes they desire most. Knowing sooner makes all the difference. Mike uses vivid stories and quick-to-grasp principles to show you how to enhance your customer’s experience without breaking the bank. This topic can include interactive exercises and runs 45-60 minutes.

Apple-ization of Retail

Learn valuable foundation principles you can apply to make your own business’s experience better as Mike reverse engineers the Apple brand for you. This topic can include interactive exercises and runs 45-90 minutes.

Mike Wittenstein Videos

Techniques from an Experience Designer
Speaker's Reel_2009
Sales Meeting for Auto Dealership_2010

How do I book Mike Wittenstein to speak at my event?

Our experienced booking agents have successfully helped clients around the world secure speakers like Mike Wittenstein for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Mike Wittenstein, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Mike Wittenstein or any other speaker of your choice.

How much does it cost to book Mike Wittenstein for a speaking engagement?

Speaking fees for Mike Wittenstein, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Mike Wittenstein are $10,000 - $20,000 for live events and Below $10,000 for virtual events. For the most current speaking fee to hire Mike Wittenstein, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

What topics does Mike Wittenstein speak about?

Mike Wittenstein is a keynote speaker and industry expert who speaks on a wide range of topics such as Customer Experience, Marketing, Networking, Retail, Business, Change Management, Business Leadership, Entertainers, Hospitality, Human Resources, Healthcare, Relationships, Celebrity, Motivational, Leadership and Strategic Leadership.

Where does Mike Wittenstein travel from?

Mike Wittenstein generally travels from Georgia, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.

Who is the agent for Mike Wittenstein?

AAE Speakers Bureau has successfully secured keynote speakers like Mike Wittenstein for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Mike Wittenstein for your next private or corporate function.

What is a full-service speaker booking agency?

AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Mike Wittenstein or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.

Why is AAE Speakers Bureau different from other booking agencies?

If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.


Mike Wittenstein is a keynote speaker and industry expert who speaks on a wide range of topics including Customer Experience, Marketing and Networking. The estimated speaking fee range to book Mike Wittenstein for live events is $10,000 - $20,000, and for virtual events Below $10,000. Mike Wittenstein generally travels from Georgia, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Micah Solomon, Dennis Snow and Patrick Galvin. Contact All American Speakers for ratings, reviews, videos and information on scheduling Mike Wittenstein for an upcoming event.

Speaker profile last updated by AAE Talent Team on 06/09/2024.

Mike Wittenstein Speaking Topics

  • Anticipacion: la Mejor y Mas Rentable Forma de Servicio

    Anticípate a lo que buscan tus clientes y prepárate para brindar los resultados que más desean. Saber de antemano supone una gran diferencia. Mike utiliza historias vívidas y principios fáciles de captar para mostrarte cómo mejorar la experiencia de tus clientes sin tirar la casa por la ventana. Este tema puede incluir ejercicios interactivos y dura de 45 a 60 minutos.

  • La “Apple-izacion” de las Tiendas Minoristas

    Aprende valiosos principios básicos que puedes aplicar para mejorar la experiencia de tu propia empresa gracias al trabajo de ingeniería inversa de la marca Apple que hace Mike para ti. Este tema puede incluir ejercicios interactivos y dura de 45 a 90 minutos.

  • Executive Roundtable

    For leadership teams just embarking on a customer experience project, trying to figure out where to go from here or create alignment, Mike uses a client-vetted, structured outline to get the conversation going. Mike’s boardroom skills are catalytic. This engagement works best in 30-180 minutes.

  • Anticipation

    Anticipate what your customers want and be ready to provide the outcomes they desire most. Knowing sooner makes all the difference. Mike uses vivid stories and quick-to-grasp principles to show you how to enhance your customer’s experience without breaking the bank. This topic can include interactive exercises and runs 45-60 minutes.

  • Apple-ization of Retail

    Learn valuable foundation principles you can apply to make your own business’s experience better as Mike reverse engineers the Apple brand for you. This topic can include interactive exercises and runs 45-90 minutes.

Mike Wittenstein Videos

Techniques from an Experience Designer
Speaker's Reel_2009
Sales Meeting for Auto Dealership_2010

Mike Wittenstein Reviews

  • Mike has a very pleasant, to the point, and easy to follow presentation style. His analysis, conclusions, and suggestions were excellent. He did a fantastic job of helping the audience understand what he means by the Apple-ization of Retail, his perspective on customer experience and its impact on a company's bottom line. The overall presentation layout was dynamic and engaging, and most definitely added value to his presentation. One of the best I've seen in a long time.
    Unknown - Apr 20 2012

  • I enjoyed the practical focus of Mike's speech. It wasn't pie in the sky theory, but information that I could use in my own business. Mike got me thinking about things differently.
    Unknown - Aug 17 2011

  • Mike has a unique ability to inspire both full time customer experience professionals and those with an interest in customer experience. To be able to appeal to audiences on both sides of the Atlantic is not a simple thing, however, Mike's relaxed but expertly informed style makes him a pleasure to listen to. Having heard him speak at the last two ECEW conferences, Mike's insight has helped me with the direction of customer experience strategy in my organization. If Mike is on the agenda at a conference near you, take the time to go and see him - you will not be disappointed.
    Unknown - Aug 02 2011

  • Mike really got the audience's attention (and kept it), which is hard to do with a bunch of busy executives.
    Unknown - Jul 29 2011

  • Mike helped our audience understand how customer service can become a competitive advantage in the marketplace. He brought the great combination of knowledge, enthusiasm, experience, and entertainment to our session. By effectively using examples and group discussion, he encouraged participants to learn through self-discovery.
    Wien & Associates - Feb 18 2011

  • How do I book Mike Wittenstein to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Mike Wittenstein for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Mike Wittenstein, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Mike Wittenstein or any other speaker of your choice.
  • How much does it cost to book Mike Wittenstein for a speaking engagement?

    Speaking fees for Mike Wittenstein, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Mike Wittenstein are $10,000 - $20,000 for live events and Below $10,000 for virtual events. For the most current speaking fee to hire Mike Wittenstein, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Mike Wittenstein speak about?

    Mike Wittenstein is a keynote speaker and industry expert who speaks on a wide range of topics such as Customer Experience, Marketing, Networking, Retail, Business, Change Management, Business Leadership, Entertainers, Hospitality, Human Resources, Healthcare, Relationships, Celebrity, Motivational, Leadership and Strategic Leadership.
  • Where does Mike Wittenstein travel from?

    Mike Wittenstein generally travels from Georgia, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
  • Who is the agent for Mike Wittenstein?

    AAE Speakers Bureau has successfully secured keynote speakers like Mike Wittenstein for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Mike Wittenstein for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Mike Wittenstein or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
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MIKE WITTENSTEIN

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