As the author of the original Relationship Selling, published in 1986, Jim Cathcart has decades of practical experience in seeing what works and what doesn’t. His Eight Competencies of Relationship Selling written in 2002, emphasizes increasing Sales Readiness at all levels of the organization. He motivates sales people to see customers as assets and to build profitable business friendships.
“If you can’t lead you, please don’t lead me!” Self Leadership is the beginning point for Organizational Leadership. Cathcart’s best seller The Acorn Principle grows out of his psychological research coupled with cutting edge business strategy and shows people how to use the collective intellect of the organization to tap individual strengths and maximize motivation. He shows how to get people to embrace the “genetic code” of your organization.
When you find meaning in what you do, you bring value to what you do. Everyone knows how to provide good service; our challenge is getting them to want to. The real magic in customer service comes from discretionary efforts, when people go beyond their job description. This presentation focuses on the ways systems, strategies, standards, and relationships impact service. Jim Cathcart teaches building your clientele through “up-serving.”
"If you can't lead yourself, please don't lead others." The most popular methods of leadership, management, sales, and service delivery are already dangerously out of date. New technologies require new ways of thinking. Every day another standard practice becomes obsolete. To continue to grow and thrive we must learn to constantly rethink our markets, our systems, our relationships, our strategies, and ourselves. This presentation combines stories, visuals, research, and audience interaction to dramatically improve the way we think and act.
His sincerity, his original thought, his entertaining presentation style. But most of all, he is extremely likable!
redpropeller, llc and Lauterbach Management Global, LLC
- Sep 28 2012
Jim is my role model. He is a success living legend. When I watch and listen to Jim speaking, I get inspired by almost every phrase he says. He truly deserves to be the world's most award winning professional speaker.
Unknown
- Oct 10 2011
I enjoyed how he helped me to relook at how I view the value of relationships and the adage of 'It's not what you know, but who you know.' He helped me to fill in the missing part of that statement. I also enjoyed the part about asking myself the right questions to be successful.
Sales Coach Site.com
- Jun 11 2011
Naturally I'd praise myself as a speaker, but that doesn't mean I'm right for all speaking assignments. Let me know what you're seeking and I can tell you if I'm your guy. If not, I'll happily refer you to other speakers or to your favorite bureau.
My specialty is business motivation. I'm known for my books Relationship Selling and The Acorn Principle. With over 2,700 speeches around the world I've come to understand many industries and organizations.
My latest speeches have been for execs in Santiago, Chile & Bogota', Colombia. Last week I addressed 13,000 people at the Opening Ceremonies for the USA National Special Olympics.
Cathcart Institute, Inc.
- Jul 20 2010
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