KEYNOTE SPEAKERS

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Leadership, Corporate Culture & Change Expert; Executive Coach; Award-Winning Author of "You Unstuck"

Inspirational AAPI Speaker; Sustainable & Inclusive Growth Consultant for Fortune 500 Companies Promoting Innovation and Employee Engagement; Bestselling Author; Founder of "Conspiracy of Love"

Co-Founder of Gilt, CEO of GLAMSQUAD, Managing Partner of Clerisy

Customer Experience Consultant & Bestselling Author

Customer Experience Expert, Author, Former Brand Leader

Leadership, Change & Service Innovation Strategist; Voted Among the "Top 30 Best Minds on Leadership"; Best-Selling Author of "Do Something Now"

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

Best-selling Author, Inventor, Healthcare Innovator

Nationally Recognized Expert & 4X Bestselling Author on DE&I, Leadership, Marketing & Sales, the Customer Experience and Consumer Trends

Legendary Hotelier Renowned for Creating a Culture of Service, Former President & COO of the Ritz Carlton Hotel Company

Former Head of Training at Walt Disney University, Best-Selling Author, Business Consultant, Leadership & Customer Service Expert

Future of Work & Change Leadership Expert; Author of "The Art of Change Leadership," Host of "The Future is Human Podcast"

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

Customer Experience & Leadership Expert, President of Customer Bliss & Author of "Chief Customer Officer"

Chief Marketing Officer for the NotCompany (NotCo)

E-commerce Expert; Artificial Intelligence in Business; Former Director of Global Key Accounts at the Alibaba Group

6x Bestselling Author, Entrepreneur, Neurodiversity & Customer Experience Expert

Customer Service Expert, Formerly with the Disney Institute, Business Author