Taking role model examples from "Chasing Zero: Winning the War on Healthcare Harm", the documentary that Denham produced for the Discovery Channel starring Dennis Quaid, he weaves an inspiring story of how great doctors, nurses and hospital administrators are transforming their hospitals. Denham shows how every organization can leverage the intersection of leadership, practices and technologies to generate transformational performance. He uses the current healthcare system as an example of why measurable targets can be hit when urgency and a "failure is not an option" mentality are embraced. He uses examples of hospitals that have declared zero healthcare harm as a target...and hit it.
American healthcare is a sea of complexity with islands of procedural greatness. The era of blind healthcare purchasing is over and quietly building off shore for years has been a tsunami born of stakeholder unrest. Providing concepts from a widely acclaimed article The No Outcome No Income Tsunami, Denham declares that there will be Surfers, Swimmers and Sinkers: Surfers who "make things happen" and leverage the power of the wave, Swimmers who are thrown in the wave and "watch what happens and Sinkers who drown and "wonder what happened. Denham provides an inspiring step-by-step approach that healthcare suppliers, providers and purchasers can take to surf the wave of healthcare payment reform of government and private payers. He teaches them how to read the direction, force and shape of the wave; how to create a steerable strategy platform to provide lift and forward direction that will match the speed and course of the wave and how to develop the team skills necessary to balance their organization while controlling their trajectory to a winning destination.
It may be an inanimate room of a table and chairs, yet it is both the "danger zone" and the "scoring lane" for most organizations. The presentations and decisions made by directors, the C-Suite and those reporting to them set the systems in motion that can spell the difference between tragedy and treasure. Best practices in innovation, adoption and transformational performance can be systematically applied to performance gaps. Denham shows how awareness, accountability, ability and actionthe 4 A's of innovation adoptioncan be applied to any performance gap to galvanize teams as they tackle their biggest problems. He uses examples from manufacturing, aviation, aerospace and healthcare to demonstrate how teams can succeed.
Leadership not just a noun...it is a verb. From governance leaders and the C suite down to servant leaders on the assembly line or the bedside, leadership can be a make or break issue. Sharing the metaphors and concepts from the article Story Power: The Secret Weapon, co-written with award-winning actor Dennis Quaid, Denham addresses how leaders can activate their "inner David" to defeat their "personal Goliath. He addresses how they can use the powerful skills and know-how of storytelling to leverage the currency of the mindfacts, figures, dataAND leverage the currency of the heartpassion, joy, dread, fearto move the hands to action. Whether it is a healthcare organization, industrial plant or information technology company, the success of leaders resides with their ability to tell stories to win the war on inertia to move people to action. Denham provides a winning formula from great role models across industries.
It is a joy taking the helm of the Journal of Patient Safety, because it is a truly successful publication which is in no small part due to the terrific leadership of Dr. Nancy Dickey.
Newswise — Noted patient safety expert Charles R. Denham, M.D., has been appointed Editor-in-Chief of the Journal of Patient Safety. The journal is published by Lippincott Williams & Wilkins, a part of Wolters Kluwer Health.
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