What impact could you have on your employees or colleagues if you decided to unleash your TRUE charisma? How would it feel to be in command of such influence? Can you imagine just how much this would enhance your leadership influence and other areas of your life? As an applied behavioral scientist and human relationships expert, Dr. Tony Alessandra has spent his career studying the different ways people interact with each other. His research (in his Charisma book) revealed several specific qualities charismatic people demonstrate. These “magical” qualities are present in everyone to varying degrees. The people we think have a lot of charisma have just developed their qualities to a higher level than most. In this program, Dr. Alessandra uses his research to create a simple, yet powerful, system to help you strengthen your charisma and become a more effective leader.
Most of us never figure people out. We just ricochet through life, getting along with some people and dealing as little as possible with others because they're so different from us. In this HIGHLY entertaining and insightful program, Tony Alessandra shows you how to practice The Platinum Rule: "Do unto others as THEY would like done unto THEM!" Once you understand and master The Platinum Rule, you'll be able to build bridges to people of any style in any business or personal situation. The Platinum Rule content is practical... accurate... and immediately useable.
Here's what you'll learn:
How to spot the clues that help you "read" other people and accurately determine their behavioral style.
What makes people tick, their strengths and weaknesses, likes and dislikes.
How to practice adaptability-changing your strategy and/or approach based on the situation or the person whom you're dealing with.
Selling today has evolved from a transactional, one-shot sale mentality to building lifetime customer relationships; from persuading and telling to problem solving and helping; from low-price selling to value-added selling. In this interactive session, Tony shows your sales and service reps how to become a solution consultant by focusing more on studying customer needs and assuring customer satisfaction than on pitching product features. Some of the guiding philosophies of this program include:
Most of us never figure people out. We just ricochet through life, getting along with some people and dealing as little as possible with others because they're so different from us.
In this highly entertaining and insightful program, Tony Alessandra shows you how to practice The Platinum Rule: "Do unto others as THEY would like done unto THEM!" Once you understand and master The Platinum Rule, you'll be able to build bridges to people of any style in any business or personal situation. Here's what you'll learn:
The Platinum Rule content is practical ... accurate ... and immediately useable.
Turn your customers into business apostles who "preach the gospel" according to your company. Dr. Alessandra discusses the importance of a customer-driven focus, including key insights for creating customer intimacy, customer retention and customer satisfaction. In this dynamic program, he reveals strategies for turning moments of misery into moments of magic for your customers and shows how everyone in your organization can increase customer loyalty by:
We love Tony and his content and he is great to work with
Keynote Speakers
- Aug 06 2011
Tony brought a presentation ease and expertise that were evident from the first sentence spoken. He engaged his audience effortlessly, and content proved both substantive and entertaining.
Playhouse 395
- Jun 20 2011
Tony shared his wisdom of many years in the speaking business. Specifically he shared how and why he has gone all digital. His relaxed and interactive style was very well received by this advanced crowd (10 past presidents, 3 hall-of-fame speakers...). Tony combined practical information with powerful stories. I'm already using his ideas to transform my business.
www.DaveJensenOnLeadership.com
- Jun 16 2011
Tony is a wizard with words. His presentation was both rich with valuable, relevant content and filled with thought-provoking insights illustrated within engaging personal stories. This is the second time I've seen Tony speak in-person. The first was in 2007 in Phoenix, AZ...and I can say his discipline as a presenter and his consumption of knowledge is apparent as I enjoyed my second Tony experience even more than the first!
Unknown
- Jun 13 2011
Tony connects and engages the audience but the real reason Tony is so special is because Tony is simply so special. He's a unique creature who possesses the combination of having been in the (sales) trenches and highly educated. He's also a bit of character, mischievous and playful as they come. If you're not going to select me as a speaker, you'd be well served to make Tony your choice!
Empowered Sales Training
- Jun 13 2011
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