The cornerstone of Jeff's message, servant leadership, is paramount for success in our personal and professional lives. An organization/team is challenged to foster an atmosphere of trust, communication and teamwork without embracing the mindset of a servant leader. Jeff points out that we are all “guides” in some fashion, and the importance of leading from a place that is centered around fostering the success of others first, prior to considering our own personal summits or agendas. Nurturing the members of our teams (colleagues, clients or family) in order to help them identify their models of success and selecting the route up the mountain that optimizes their particular skillsets. Jeff describes the selfless attitude of his Sherpa partners as well as his role as the chief medic in Everest Air to convey the true nature of a Servant Leader.
Whether you are roped up in the mountains or roped up in a business initiative, you will win together or lose together. Either way, your fate is inextricably connected to those on your team. To promote positive rope team health, each member of the team should be constantly assessing, in real time, how they can contribute to the overall team dynamic. Jeff stresses that we are all connected by a rope…and in some cases, now a virtual rope. So undoubtedly it is more critical than ever to be paying attention to the “tension of the rope” that we’re all connected to and nurturing the concept of The Collective Power of One that the rope creates. Jeff has lead countless rope teams throughout his career and one thing always rings true...the collective power of one that comes from aligning with teammates can propel us forward. It simply requires our attention.
Jeff has honed his communication skills guiding his blind adventure partner Erik on mountains, rock faces and races all over the world for over 25 years. This partnership has been successful only because the two men have placed the highest level of trust in each other…where every step, jump and move matter. Jeff uses many of the situations he has encountered while guiding Erik across challenging terrain to illustrate the power and effectiveness of a "High Comms, High Trust" team.
Adversity is a part of any journey or objective. How we manifest our reaction to that adversity is what differentiates us as effective leaders and teammates and has the potential to strengthen the team or tear it apart. By using the VUCA acronym (Volatile Uncertain Complex Ambiguous) as a learning framework, Jeff reflects back on the numerous events that have threatened to derail the final objective and identifies the tools necessary to optimize our efforts in the face of adversity. Jeff’s new book, Climbing Through Storms: Managing Adversity in a VUCA World is a great tool in support of this theme.
Hamilton - Jan 20 2025
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