Jim Knight

Jim Knight

Keynote Speaker: Former Leader of Global Training for Hard Rock International; Bestselling Author; Expert in Company Culture, Customer Service, Leadership Development & Building Rock Star Teams

Jim Knight Biography

Renowned keynote speaker, author, and training and development expert Jim Knight teaches organizations of all sizes how to attain their own “rock star” status.

Although his career started at Gatorland in Florida, Knight transitioned to the hospitality training industry and eventually led Global Training for Hard Rock International for two decades. His customized programs show audiences how to amp up organizational culture, deliver world-class differentiated service, and build rock star teams and leaders. Knight’s role at Hard Rock involved creating and managing all staff and management training materials and programs, facilitating Hard Rock’s corporate university, overseeing management training locations, producing training videos, directing company e-Learning initiatives, facilitating leadership transitions, and traveling to properties to deliver onsite classes and measure company standards.

Knight’s innovative approaches in training led to multiple accolades including Telly Awards and a Brandon Hall Gold Best in Class Award for the "Service Recovery" e-Learning course. He was also recognized by Training Magazine as representing one of the Top 125 training companies globally. Featured in Forbes Magazine, Inc. Magazine, Fast Company, Entrepreneur Magazine, and Fox Small Business News, Knight continues to influence the training industry profoundly.

Today, Knight is the Owner and CEO of Knight Speaker, delivering numerous programs worldwide on leadership, organizational culture, customer service, and employee experience. He is also the bestselling author of "Culture That Rocks: How to Revolutionize Your Company’s Culture," which was listed by Entrepreneur Magazine as one of the 'Top 5 Books That Will Transform Your Business.' His other books, "Leadership That Rocks: Take Your Brand’s Culture to Eleven and Amp Up Results" and "Service That Rocks: Create Unforgettable Experiences and Turn Customers into Fans," also topped Amazon's bestseller lists. Additionally, Knight co-hosts the leadership podcast "Thoughts That Rock" and offers a leadership training program called "Certified Rock Star." A portion of his revenues from books, the podcast, speaking engagements, and training programs supports charities like No Kid Hungry and Cannonball Kids' cancer.

Contact a speaker booking agent to check availability on Jim Knight and other top speakers and celebrities.

Jim Knight Speaking Topics

LEADERSHIP THAT ROCKS

How to Deliver Stellar Results with Practical Initiatives and Take Your Brand to Eleven

This high-energy and impactful keynote presentation is effectively designed to provide leaders of any level, practical and tactical initiatives to create an iconic business. This program will deliver rapid-fire best practices that any leader can immediately put into practice, starting them down the path to rock star success.

Key Unique Concepts:

  • Producing a Virtuous Environment
  • Hiring & Retaining Rock Stars
  • Enhancing Employee Engagement
  • Amping Up Communication
  • Creating an Army of Promotable Giants
  • Guaranteeing Customer Obsession
  • Becoming Heart-Centered
  • Effectively Dealing with Change
  • Staying Resilient in Trying Times
  • Fostering Mentorship
  • Taking Personal Accountability

CULTURE THAT ROCKS

How to Amp Up Your Company's Culture and Deliver Sustainable Results

This high-energy, interactive and visual keynote presentation focuses on individuals, departments, and entire companies who are charged with creating, maintaining, or revolutionizing an organizational culture. The program delves into every area of a company’s environment and reveals realistic solutions for systemic change. Regardless of your company’s cultural history or status, this program will inspire attendees to take up the challenge of enhancing their organizational environment.

Key Unique Concepts:

  • Defining Company Culture
  • Understanding Heritage vs. Culture
  • Identifying 3C Rock Stars
  • Amping Up Communication
  • Delivering Service Differentiation
  • Enhancing Employee Engagement
  • Handling Organizational Change
  • Developing Resiliency
  • Cultivating a Remote Workforce

SERVICE THAT ROCKS

How to Create Unforgettable Experiences and Turn Customers into Fans

Every business has competitors. And how you set yourself apart will determine whether your customers fall madly in love with you…or not.​ This high-energy, interactive, and visual keynote presentation will set the stage to get into the memory-making business by focusing on how to differentiate your organization from the rest of the competition and become the business of choice. This program will deliver thought-provoking best practices to create mind-searing customer obsession.

Key Unique Concepts:

  • Becoming Customer Obsessed
  • Embracing a Differentiated Service Mentality
  • Avoiding Acceptable Mediocrity
  • Eliminating 4-Letter Words
  • Building Mental Shelf Space
  • Empowering Employees
  • Writing Yourself into the Story
  • Increasing Value Proposition

ENGAGEMENT THAT ROCKS

How to Enhance Employee Experiences and Retain Chart-Topping Talent

Knowing that employees are so critical to any business, how leaders treat them is the one true strategy to empower and retain team members, manage a remote workforce, and ultimately create a world class organization. This high-energy keynote program is effectively designed to highlight proven ways to create and maintain a strong internal team member culture through robust engagement…securing commitment (versus compliance) from employees to stick around longer, deliver unforgettable customer experiences, and produce sustainable results.

Key Unique Concepts:

  • Understanding Virtuous vs. Vicious Environments
  • Harnessing the Power of Storytelling
  • Amping Up Communication
  • Empowering Team Members
  • Embracing Technology
  • Employing the Emotional Bank Account
  • Considering Customized Benefits
  • Utilizing Philanthropy as a Differentiator
  • Positively Leading Change Initiatives
  • Managing a Remote Workforce
  • Retaining Top Talent

BUILDING A ROCKSTAR TEAM

How to Find, Develop and Keep Brand Ambassadors to Deliver Iconic Results

​All business results (good and bad) occur because of human behaviors. This keynote program explores specific strategies and best practices in every area of the Employee Life Cycle. You will learn how to tap into the needs of today’s talent pool and explore innovative ways to create, maintain, or even revive a team of rock stars.

Key Unique Concepts:

  • Understanding the Drivers of Today’s Workforce
  • Recruiting Hidden Rock Stars
  • Overhauling Onboarding
  • Revolutionizing Training Concepts
  • Utilizing Performance Management Tools
  • Designing World-Class Collateral
  • Implementing Effective Communication Platforms
  • Customizing Recognition
  • Implementing Coaching & Counseling Techniques
  • Fostering Mentorship
  • Creating an Army of Promotable Giants

Jim Knight Videos

Jim Knight Keynote Speaker Demo Video
Jim Knight: Defining Company Culture Through Behaviors
Jim Knight: Top 5 Traits of an Effective Leader

How do I book Jim Knight to speak at my event?

Our experienced booking agents have successfully helped clients around the world secure speakers like Jim Knight for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Jim Knight, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Jim Knight or any other speaker of your choice.

How much does it cost to book Jim Knight for a speaking engagement?

Speaking fees for Jim Knight, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Jim Knight are $20,000 - $30,000 for live events and $10,000 - $20,000 for virtual events. For the most current speaking fee to hire Jim Knight, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

What topics does Jim Knight speak about?

Jim Knight is a keynote speaker and industry expert who speaks on a wide range of topics such as Customer Experience, Business Growth, Marketing, Human Resources, Leadership, Corporate Culture, Hospitality, Teamwork & Teambuilding and Small Business.

Where does Jim Knight travel from?

Jim Knight generally travels from Orlando, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.

Who is the agent for Jim Knight?

AAE Speakers Bureau has successfully secured keynote speakers like Jim Knight for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Jim Knight for your next private or corporate function.

What is a full-service speaker booking agency?

AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Jim Knight or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.

Why is AAE Speakers Bureau different from other booking agencies?

If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.


Jim Knight is a keynote speaker and industry expert who speaks on a wide range of topics including Customer Experience, Business Growth and Marketing. The estimated speaking fee range to book Jim Knight for live events is $20,000 - $30,000, and for virtual events $10,000 - $20,000. Jim Knight generally travels from Orlando, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Doug Lipp, Horst Schulze and Susan Salgado. Contact All American Speakers for ratings, reviews, videos and information on scheduling Jim Knight for an upcoming event.

Speaker profile last updated by AAE Talent Team on 04/11/2024.

Jim Knight Speaking Topics

  • LEADERSHIP THAT ROCKS

    How to Deliver Stellar Results with Practical Initiatives and Take Your Brand to Eleven

    This high-energy and impactful keynote presentation is effectively designed to provide leaders of any level, practical and tactical initiatives to create an iconic business. This program will deliver rapid-fire best practices that any leader can immediately put into practice, starting them down the path to rock star success.

    Key Unique Concepts:

    • Producing a Virtuous Environment
    • Hiring & Retaining Rock Stars
    • Enhancing Employee Engagement
    • Amping Up Communication
    • Creating an Army of Promotable Giants
    • Guaranteeing Customer Obsession
    • Becoming Heart-Centered
    • Effectively Dealing with Change
    • Staying Resilient in Trying Times
    • Fostering Mentorship
    • Taking Personal Accountability

  • CULTURE THAT ROCKS

    How to Amp Up Your Company's Culture and Deliver Sustainable Results

    This high-energy, interactive and visual keynote presentation focuses on individuals, departments, and entire companies who are charged with creating, maintaining, or revolutionizing an organizational culture. The program delves into every area of a company’s environment and reveals realistic solutions for systemic change. Regardless of your company’s cultural history or status, this program will inspire attendees to take up the challenge of enhancing their organizational environment.

    Key Unique Concepts:

    • Defining Company Culture
    • Understanding Heritage vs. Culture
    • Identifying 3C Rock Stars
    • Amping Up Communication
    • Delivering Service Differentiation
    • Enhancing Employee Engagement
    • Handling Organizational Change
    • Developing Resiliency
    • Cultivating a Remote Workforce

  • SERVICE THAT ROCKS

    How to Create Unforgettable Experiences and Turn Customers into Fans

    Every business has competitors. And how you set yourself apart will determine whether your customers fall madly in love with you…or not.​ This high-energy, interactive, and visual keynote presentation will set the stage to get into the memory-making business by focusing on how to differentiate your organization from the rest of the competition and become the business of choice. This program will deliver thought-provoking best practices to create mind-searing customer obsession.

    Key Unique Concepts:

    • Becoming Customer Obsessed
    • Embracing a Differentiated Service Mentality
    • Avoiding Acceptable Mediocrity
    • Eliminating 4-Letter Words
    • Building Mental Shelf Space
    • Empowering Employees
    • Writing Yourself into the Story
    • Increasing Value Proposition

  • ENGAGEMENT THAT ROCKS

    How to Enhance Employee Experiences and Retain Chart-Topping Talent

    Knowing that employees are so critical to any business, how leaders treat them is the one true strategy to empower and retain team members, manage a remote workforce, and ultimately create a world class organization. This high-energy keynote program is effectively designed to highlight proven ways to create and maintain a strong internal team member culture through robust engagement…securing commitment (versus compliance) from employees to stick around longer, deliver unforgettable customer experiences, and produce sustainable results.

    Key Unique Concepts:

    • Understanding Virtuous vs. Vicious Environments
    • Harnessing the Power of Storytelling
    • Amping Up Communication
    • Empowering Team Members
    • Embracing Technology
    • Employing the Emotional Bank Account
    • Considering Customized Benefits
    • Utilizing Philanthropy as a Differentiator
    • Positively Leading Change Initiatives
    • Managing a Remote Workforce
    • Retaining Top Talent

  • BUILDING A ROCKSTAR TEAM

    How to Find, Develop and Keep Brand Ambassadors to Deliver Iconic Results

    ​All business results (good and bad) occur because of human behaviors. This keynote program explores specific strategies and best practices in every area of the Employee Life Cycle. You will learn how to tap into the needs of today’s talent pool and explore innovative ways to create, maintain, or even revive a team of rock stars.

    Key Unique Concepts:

    • Understanding the Drivers of Today’s Workforce
    • Recruiting Hidden Rock Stars
    • Overhauling Onboarding
    • Revolutionizing Training Concepts
    • Utilizing Performance Management Tools
    • Designing World-Class Collateral
    • Implementing Effective Communication Platforms
    • Customizing Recognition
    • Implementing Coaching & Counseling Techniques
    • Fostering Mentorship
    • Creating an Army of Promotable Giants

Jim Knight Videos

Jim Knight Keynote Speaker Demo Video
Jim Knight: Defining Company Culture Through Behaviors
Jim Knight: Top 5 Traits of an Effective Leader
  • How do I book Jim Knight to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Jim Knight for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Jim Knight, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Jim Knight or any other speaker of your choice.
  • How much does it cost to book Jim Knight for a speaking engagement?

    Speaking fees for Jim Knight, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Jim Knight are $20,000 - $30,000 for live events and $10,000 - $20,000 for virtual events. For the most current speaking fee to hire Jim Knight, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Jim Knight speak about?

    Jim Knight is a keynote speaker and industry expert who speaks on a wide range of topics such as Customer Experience, Business Growth, Marketing, Human Resources, Leadership, Corporate Culture, Hospitality, Teamwork & Teambuilding and Small Business.
  • Where does Jim Knight travel from?

    Jim Knight generally travels from Orlando, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
  • Who is the agent for Jim Knight?

    AAE Speakers Bureau has successfully secured keynote speakers like Jim Knight for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Jim Knight for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Jim Knight or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
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JIM KNIGHT

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