We’ve all learned what’s okay and not okay to say—on teams, in organizations, and in relationships.
Offering different perspectives. Raising concerns. Lending expertise. Collaboration, innovation, belonging, and results all require individuals to be willing and able to speak up. But creating a culture where people are incentivized and rewarded for speaking up isn’t as simple as just saying “speak up”. To address issues early, to reap the benefits of diversity, and to fully unleash talent, we have to examine the role silence plays in our organization—so we can make more conscious decisions about the results we want.
With humor and candor, I examine hard truths about the costs involved with speaking up and how to rewire our well-worn reflexes. Learning outcomes include:
Ways your actions unintentionally normalize silence
How to create clear paths for voice
Strategies for lowering the real and perceived costs to speaking up
Understanding and designing for different wiring
Three dimensions for creating a culture of voice
People like you are underrepresented -- in the industry, meetings, and rooms you're in. But the truth is you’ve long been underestimated. Told to wait your turn, not rock the boat, and follow the rules. But as you watch other people get the opportunities and promotions you want, you wonder what’s missing.
The common advice “just speak up” falls flat if we fail to recognize the silence we’ve learned and the real and perceived costs associated with speaking up. In this session, we shed light on the silence we’ve learned and offer concrete ways to find and use your voice – for the impact you want. Content based on Unlearning Silence (Penguin 2024).
Learning outcomes include:
Feedback is key to learning, growth, innovation and scale. Yet, whether on the giving or receiving end, most people struggle with feedback.
The typical organization response is to focus on teaching (and encouraging) people to give feedback more skillfully and more often. This is important but if the receiver is unwilling or unable to take in the feedback, the interaction will be ineffective.
We think shifting attention to teaching people how to receive feedback is where the gold is.
In this session based on Thanks for the Feedback (Viking 2014), we take a hard look at how we all react to feedback, and how to turn even off-base, unfair and poorly-delivered feedback into real learning and growth.
Learning outcomes include:
Braskem America Inc - Feb 01 2021
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