Fred Reichheld

Fred Reichheld

Keynote Speaker: Creator of Net Promoter System, Author, Bain Fellow

Fred Reichheld Biography

Fred Reichheld is the creator of the Net Promoter System, the founder of Bain & Company’s Loyalty Practice, and the author of several books including the New York Times bestseller "The Ultimate Question 2.0." He also penned "The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value," "Loyalty Rules! How Today’s Leaders Build Lasting Relationships," and "The Ultimate Question: Driving Good Profits and True Growth."

Currently serving as a Bain Fellow and senior advisory partner at Bain, Reichheld has been with the firm since 1977. He is recognized for his significant contributions to business strategy, particularly in the areas of customer and employee loyalty. His work has been extensively featured in publications such as the Wall Street Journal, New York Times, Financial Times, Fortune, Businessweek, and The Economist. Reichheld has published eight articles in the Harvard Business Review focused on loyalty. In 2012, he was selected as one of the original LinkedIn Influencers, an invitation-only group comprising corporate leaders and public figures who are thought leaders in their fields.

In 2003, Consulting Magazine named him one of the world's “25 Most Influential Consultants.” Celebrated for bringing loyalty economics to prominence, as noted by The New York Times, and dubbed the “high priest” of loyalty by The Economist, Reichheld holds a BA (1974) and an MBA (1978), both from Harvard University. He resides in Cape Cod and Miami, and continues to share his insights at various major business forums globally.

Contact a speaker booking agent to check availability on Fred Reichheld and other top speakers and celebrities.

Fred Reichheld Speaking Topics

Inspire Your Teams with a Winning Purpose--Enriching Customer Lives

Learn how Net Promoter superstar companies generate Earned Growth

Using Net Promoter the Right Way--to Generate Superior Shareholder Returns

Learn the best practices of NPS superstar companies--and how to do NPS right

Understanding the Link Between Customer and Employee Loyalty

To succeed, leaders must build a customer culture--learn how the NPS superstars do it

Fred Reichheld Videos

Full Episode - Fred Reichheld - YouTube
Build Brand Loyalty with the Net Promoter Score (with Fred ...
Win on Purpose: Fred Reichheld - YouTube

How do I book Fred Reichheld to speak at my event?

Our experienced booking agents have successfully helped clients around the world secure speakers like Fred Reichheld for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Fred Reichheld, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Fred Reichheld or any other speaker of your choice.

How much does it cost to book Fred Reichheld for a speaking engagement?

Speaking fees for Fred Reichheld, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Fred Reichheld are $30,000 - $50,000 for live events and $20,000 - $30,000 for virtual events. For the most current speaking fee to hire Fred Reichheld, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

What topics does Fred Reichheld speak about?

Fred Reichheld is a keynote speaker and industry expert who speaks on a wide range of topics such as Business, Business Leadership, Human Resources, Authors, Customer Experience, Leadership, College, Strategic Leadership, Marketing and Thought Leadership.

Where does Fred Reichheld travel from?

Fred Reichheld generally travels from Miami, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.

Who is the agent for Fred Reichheld?

AAE Speakers Bureau has successfully secured keynote speakers like Fred Reichheld for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Fred Reichheld for your next private or corporate function.

What is a full-service speaker booking agency?

AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Fred Reichheld or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.

Why is AAE Speakers Bureau different from other booking agencies?

If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.


Fred Reichheld is a keynote speaker and industry expert who speaks on a wide range of topics including Business, Business Leadership and Human Resources. The estimated speaking fee range to book Fred Reichheld for live events is $30,000 - $50,000, and for virtual events $20,000 - $30,000. Fred Reichheld generally travels from Miami, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Doug Lipp, Dennis Snow and Richard Florida. Contact All American Speakers for ratings, reviews, videos and information on scheduling Fred Reichheld for an upcoming event.

Speaker profile last updated by AAE Talent Team on 04/11/2024.

Fred Reichheld Speaking Topics

  • Inspire Your Teams with a Winning Purpose--Enriching Customer Lives

    Learn how Net Promoter superstar companies generate Earned Growth

  • Using Net Promoter the Right Way--to Generate Superior Shareholder Returns

    Learn the best practices of NPS superstar companies--and how to do NPS right

  • Understanding the Link Between Customer and Employee Loyalty

    To succeed, leaders must build a customer culture--learn how the NPS superstars do it

Fred Reichheld Videos

Full Episode - Fred Reichheld - YouTube
Build Brand Loyalty with the Net Promoter Score (with Fred ...
Win on Purpose: Fred Reichheld - YouTube

Fred Reichheld News

  • How do I book Fred Reichheld to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like Fred Reichheld for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for Fred Reichheld, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for Fred Reichheld or any other speaker of your choice.
  • How much does it cost to book Fred Reichheld for a speaking engagement?

    Speaking fees for Fred Reichheld, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book Fred Reichheld are $30,000 - $50,000 for live events and $20,000 - $30,000 for virtual events. For the most current speaking fee to hire Fred Reichheld, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does Fred Reichheld speak about?

    Fred Reichheld is a keynote speaker and industry expert who speaks on a wide range of topics such as Business, Business Leadership, Human Resources, Authors, Customer Experience, Leadership, College, Strategic Leadership, Marketing and Thought Leadership.
  • Where does Fred Reichheld travel from?

    Fred Reichheld generally travels from Miami, FL, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
  • Who is the agent for Fred Reichheld?

    AAE Speakers Bureau has successfully secured keynote speakers like Fred Reichheld for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book Fred Reichheld for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host Fred Reichheld or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
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