James Gilmore

James Gilmore

Keynote Speaker: Experience Economy Expert, Co-Author of "The Experience Economy", Strategy Consultant

James Gilmore Biography

James H. Gilmore is co-founder of Aurora, Ohio-based Strategic Horizons LLP, a thinking studio dedicated to helping businesses conceive and design new ways of adding value to their economic offerings. Gilmore collaborates with management teams to grasp the nature of the emerging “Experience Economy” and envision their role in it—whether it be staging experiences, guiding transformations, or mass customizing any economic offering. He is recognized for his expertise in experience design and customer experience management. Gilmore is a frequent speaker at professional society and trade association conferences, as well as executive education programs of individual companies. His ideas have been published in many of the world’s leading publications, including the Harvard Business Review, The Wall Street Journal, and Investor’s Business Daily among others.

Gilmore is also co-author with B. Joseph Pine II of "The Experience Economy: Work is Theatre & Every Business a Stage." The book demonstrates how companies, from a myriad of industries, are finding their goods and services commoditized with customers increasingly spending their money on experiences—memorable events that engage customers in an inherently personal way. It also shows how businesses can create value by embracing theatre as an operating model to stage unique experiences that ultimately transform those who participate in them. As a follow-up, Pine and Gilmore edited "Markets of One: Creating Customer-Unique Value through Mass Customization." Additionally, Gilmore co-authored "Authenticity: What Consumers Really Want," which explores the management of authenticity in business and its relevance in modern consumerism.

Gilmore began his career with Procter & Gamble and then spent over ten years consulting with Cleveland Consulting Associates and Computer Sciences Corporation, heading up CSC Consulting’s process innovation practice. A Batten Fellow at The Graduate School of Business Administration at the University of Virginia, he previously served as the 2002-2003 Dean Helen LeBaron Hilton Endowed Co-chair at the College of Family & Consumer Sciences at Iowa State University. He has also lectured at Case Western's Weatherhead School of Management, Cornell's School of Hotel Administration, and Rochester Institute of Technology's College of Applied Science and Technology. Gilmore also teaches courses on the Experience Economy and cultural hermeneutics at several universities, including Westminster Seminary California and the Savannah College of Art & Design. He is a certified instructor in the lateral thinking methodologies of Dr. Edward Debono and serves on the faculty of The Institutes for Organization Management for the US Chamber of Commerce, working with both for-profit and non-profit enterprises to foster innovative thinking.

Contact a speaker booking agent to check availability on James Gilmore and other top speakers and celebrities.

James Gilmore Speaking Topics

Cultivating Learning Relationships

Mass Customization

Work is Theater

Athenticity in Business

Thinking about Leadership Thinking

Leadership requires ongoing thinking about the very leadership principles and practices employed to inspire, direct, and encourage an organization’s people as they work together toward common goals. In this talk, Gilmore walks through eight sources of useful thoughts to help leaders refresh and renew their own thinking about leadership. Each serves as a resource for future study as various issues are explored—ranging from assessing personal and professional friendships, orchestrating group dynamics, scanning cultural trends, improving observational skills, identifying future talent, seizing marketplace opportunities, enriching self-awareness, and fostering curiosity.

James Gilmore Videos

James Gilmore marketing experiences - YouTube
[EN] The Experience Economy: Joe Pine - YouTube
James H. Gilmore, Co-Founder, Strategic Horizons LLP

How do I book James Gilmore to speak at my event?

Our experienced booking agents have successfully helped clients around the world secure speakers like James Gilmore for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for James Gilmore, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for James Gilmore or any other speaker of your choice.

How much does it cost to book James Gilmore for a speaking engagement?

Speaking fees for James Gilmore, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book James Gilmore are $10,000 - $20,000 for live events and $10,000 - $20,000 for virtual events. For the most current speaking fee to hire James Gilmore, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.

What topics does James Gilmore speak about?

James Gilmore is a keynote speaker and industry expert who speaks on a wide range of topics such as Business, Sales, Futurism, Business Leadership, International Business, Customer Experience, Technology, Authors, Corporate Strategy, Innovation, Creativity, Marketing, Change Management, Entrepreneurship, Culture, Leadership and Strategic Leadership.

Where does James Gilmore travel from?

James Gilmore generally travels from Cleveland, OH, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.

Who is the agent for James Gilmore?

AAE Speakers Bureau has successfully secured keynote speakers like James Gilmore for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book James Gilmore for your next private or corporate function.

What is a full-service speaker booking agency?

AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host James Gilmore or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.

Why is AAE Speakers Bureau different from other booking agencies?

If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.


James Gilmore is a keynote speaker and industry expert who speaks on a wide range of topics including Business, Sales and Futurism. The estimated speaking fee range to book James Gilmore for live events is $10,000 - $20,000, and for virtual events $10,000 - $20,000. James Gilmore generally travels from Cleveland, OH, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances. Similar motivational celebrity speakers are Don Peppers, Libby Gill and Dr. Jackie Freiberg. Contact All American Speakers for ratings, reviews, videos and information on scheduling James Gilmore for an upcoming event.

Speaker profile last updated by AAE Talent Team on 04/11/2024.

James Gilmore Speaking Topics

  • Cultivating Learning Relationships

  • Mass Customization

  • Work is Theater

  • Athenticity in Business

  • Thinking about Leadership Thinking

    Leadership requires ongoing thinking about the very leadership principles and practices employed to inspire, direct, and encourage an organization’s people as they work together toward common goals. In this talk, Gilmore walks through eight sources of useful thoughts to help leaders refresh and renew their own thinking about leadership. Each serves as a resource for future study as various issues are explored—ranging from assessing personal and professional friendships, orchestrating group dynamics, scanning cultural trends, improving observational skills, identifying future talent, seizing marketplace opportunities, enriching self-awareness, and fostering curiosity.

James Gilmore Videos

James Gilmore marketing experiences - YouTube
[EN] The Experience Economy: Joe Pine - YouTube
James H. Gilmore, Co-Founder, Strategic Horizons LLP
Pine & Gilmore channel on YouTube
  • How do I book James Gilmore to speak at my event?

    Our experienced booking agents have successfully helped clients around the world secure speakers like James Gilmore for speaking engagements, personal appearances, product endorsements, or corporate entertainment since 2002. Click the Check Schedule button above and complete the form on this page to check availability for James Gilmore, or call our office at 1.800.698.2536 to discuss your upcoming event. One of our experienced agents will be happy to help you get speaking fee information and check availability for James Gilmore or any other speaker of your choice.
  • How much does it cost to book James Gilmore for a speaking engagement?

    Speaking fees for James Gilmore, or any other speakers and celebrities, are determined based on a number of factors and may change without notice. The estimated fees to book James Gilmore are $10,000 - $20,000 for live events and $10,000 - $20,000 for virtual events. For the most current speaking fee to hire James Gilmore, click the Check Schedule button above and complete the form on this page, or call our office at 1.800.698.2536 to speak directly with an experienced booking agent.
  • What topics does James Gilmore speak about?

  • Where does James Gilmore travel from?

    James Gilmore generally travels from Cleveland, OH, USA and can be booked for (private) corporate events, personal appearances, keynote speeches, or other performances.
  • Who is the agent for James Gilmore?

    AAE Speakers Bureau has successfully secured keynote speakers like James Gilmore for clients worldwide since 2002. As a full-service speaker booking agency, we have access to virtually any speaker or celebrity in the world. Our agents are happy and able to submit an offer to the speaker or celebrity of your choice, letting you benefit from our reputation and long-standing relationships in the industry. Please click the Check Schedule button above and complete the form on this page including the details of your event, or call our office at 1.800.698.2536, and one of our agents will assist you to book James Gilmore for your next private or corporate function.
  • What is a full-service speaker booking agency?

    AAE Speakers Bureau is a full-service speaker booking agency, meaning we can completely manage the speaker’s or celebrity’s engagement with your organization from the time of booking your speaker through the event’s completion. We provide all of the services you need to host James Gilmore or any other speaker of your choice, including offer negotiation, contractual assistance, accounting and billing, and event speaker travel and logistics services. When you book a speaker with us, we manage the process of hosting a speaker for you as an extension of your team. Our goal is to give our clients peace of mind and a best-in-class service experience when booking a speaker with us.
  • Why is AAE Speakers Bureau different from other booking agencies?

    If you’re looking for the best speaker recommendations, paired with a top-notch customer service experience, you’re in the right place. At AAE Speakers Bureau, we exclusively represent the interests of our clients - professional organizations, companies, universities, and associations. We intentionally do not represent the speakers we feature or book. That is so we can present our clients with the broadest and best performing set of speaker options in the market today, and we can make these recommendations without any obligation to promote a specific speaker over another. This is why when our agents suggest a speaker for your event, you can be assured that they are of the highest quality with a history of proven success with our other clients.
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