KEYNOTE SPEAKERS

IBM Futurist, Bestselling Author of the Goldfish Series, Customer Experience & Artificial Intelligence Thought Leader

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Nationally Recognized Expert & 4X Bestselling Author on DE&I, Leadership, Marketing & Sales, the Customer Experience and Consumer Trends

Customer Experience Expert, Author, Former Brand Leader

Leadership Speaker, CEO Adviser & Founder of Watermark Consulting; Expert on Employee & Customer Experience for Driving Business Growth; Bestselling Author of “From Impressed To Obsessed”

Chief Experience Officer at Unigroup; Organizational Strategy Consultant

Chief Evangelist at BombBomb & Author

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

Former Head of Trends at Insider Trends

Global Head of Learning & Development at Eventbrite

Founder of Casaco Realty & Sociable Living

Founding Partner at DCM Insights; Co-Author of The Challenger Sale, The Challenger Customer & The Effortless Experience

Experience Management Visionary, Keynote Speaker, Former Head of Qualtrics XM Institute & Co-Founder of CXPA.org

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

Brand Leadership Expert & Author of "What Great Brands Do"

Customer Experience & Leadership Expert, President of Customer Bliss & Author of "Chief Customer Officer"

Principal at MG2, Award Winning Retail Strategist & Author of "The Pop-Up Paradigm"

Best-selling Author, Inventor, Healthcare Innovator

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Former Head of Training at Walt Disney University, Best-Selling Author, Business Consultant, Leadership & Customer Service Expert