KEYNOTE SPEAKERS

Customer Experience Expert, Author, Former Brand Leader

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

Former Head of Trends at Insider Trends

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

CEO of Johnny Cupcakes, Award Winning Entrepreneur & Brand Hysteria Expert

Brand Leadership Expert & Author of "What Great Brands Do"

Principal at MG2, Award Winning Retail Strategist & Author of "The Pop-Up Paradigm"

Professor of Business Administration & Senior Associate Dean for Strategy and Innovation at Harvard Business School

Customer Experience Consultant & Bestselling Author

Chief Troublemaker at Ericsson, Former Global Marketing Leader at P&G, Innovation Pioneer

Global Thought Leader, Founder & CEO of GeniusWorks, Strategy & Innovation Professor

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Nationally Recognized Expert & 4X Bestselling Author on DE&I, Leadership, Marketing & Sales, the Customer Experience and Consumer Trends

6x Bestselling Author, Entrepreneur, Neurodiversity & Customer Experience Expert

SVP of Strategic Customer Transformation & Innovation at Salesforce, Former CMO at Samsung Electronics

Author, Applied Behavioral Scientist & Customer-Centricity Expert

Founder of Schmidt’s Naturals, Acclaimed Entrepreneur, Author & Investor

Vice President of Bain Capital

Award-Winning Keynote Speaker, Best-Selling Author, #1 Global Voice For Working Moms