KEYNOTE SPEAKERS

Customer Experience & Leadership Expert, President of Customer Bliss & Author of "Chief Customer Officer"

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

IBM Futurist, Bestselling Author of the Goldfish Series, Customer Experience & Artificial Intelligence Thought Leader

Customer Experience Expert, Author, Former Brand Leader

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

Founding Partner at DCM Insights; Co-Author of The Challenger Sale, The Challenger Customer & The Effortless Experience

Customer Experience Consultant & Bestselling Author

Award-Winning Keynote Speaker, NYT and WSJ Best-Selling Author, World-Renowned Expert in Customer Service & Customer Experience

Brand Leadership Expert & Author of "What Great Brands Do"

Best-selling Author, Inventor, Healthcare Innovator

Customer Service Expert, Formerly with the Disney Institute, Business Author

6x Bestselling Author, Entrepreneur, Neurodiversity & Customer Experience Expert

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Customer Experience Expert

Business Growth & Customer Experience Expert

Customer Experience Thought Leader, CEO of Beyond Philosophy CX Consultancy, Author & Podcast Host

Leadership Speaker, CEO Adviser & Founder of Watermark Consulting; Expert on Employee & Customer Experience for Driving Business Growth; Bestselling Author of “From Impressed To Obsessed”

Former Disney Institute Professor, Comedian & Customer Experience Consultant Focused on Creating the Happiest Workplace on Earth

Author, Applied Behavioral Scientist & Customer-Centricity Expert