KEYNOTE SPEAKERS

Former Head of Training at Walt Disney University, Best-Selling Author, Business Consultant, Leadership & Customer Service Expert

Leading Expert in Brilliant Resilience

Award-Winning Keynote Speaker, NYT and WSJ Best-Selling Author, World-Renowned Expert in Customer Service & Customer Experience

Customer Experience & Leadership Expert, President of Customer Bliss & Author of "Chief Customer Officer"

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Founding Partner at DCM Insights; Co-Author of The Challenger Sale, The Challenger Customer & The Effortless Experience

Customer Experience Consultant & Bestselling Author

Best-selling Author, Inventor, Healthcare Innovator

Customer Experience Expert, Author, Former Brand Leader

Bestselling Author; Founding Partner, ImpactEleven & Former Fortune 500 Chief Revenue Officer; Globally Recognized Sales & Leadership Expert

Best-Selling Author of "Walt Disney's Way"

Leadership Speaker, CEO Adviser & Founder of Watermark Consulting; Expert on Employee & Customer Experience for Driving Business Growth; Bestselling Author of “From Impressed To Obsessed”

Social Media Branding Queen and Keynote Speaker

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

Brand Leadership Expert & Author of "What Great Brands Do"

Former Executive Vice President of Walt Disney World Resort Operations; Expert on Leadership, Management & Service Excellence; Author of "Creating Magic" & "The Customer Rules"

Digital Analyst, Futurist & Author of "What's the Future of Business: Changing the Way Businesses Create Experiences"

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Leadership Development Speaker, Business Author, Expert on Building Trust & Connection to Boost Performance, Co-Founder of The Galvanizing Group