CRM Speakers

America’s First Black Female Combat Pilot, Former Marine & Cop; Author of "Zero to Breakthrough”

Leading Expert in Brilliant Resilience

Customer Experience & Leadership Expert, President of Customer Bliss & Author of "Chief Customer Officer"

Business of Healthcare Expert

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Award-Winning Business Author & CEO of The Progress Agents LLC

Customer Experience Expert, Author, Former Brand Leader

Customer Experience Consultant & Bestselling Author

Legendary Hotelier Renowned for Creating a Culture of Service, Former President & COO of the Ritz Carlton Hotel Company

Leadership Development & Empowerment Speaker; Customer Experience Expert; Founder & President of the Latina Leadership Collective; Author of Bilingual Children's Books

Former Disney Institute Professor, Comedian & Customer Experience Consultant Focused on Creating the Happiest Workplace on Earth

Marketing Futurist, Customer Experience Expert & Best-Selling Author of "Instabrain: The New Rules For Marketing To Generation Z"

President & Chief Strategy Officer at The Engineered Innovation Group; Former VP of Customer & Market Insights at Salesforce; Author of "Success with Less"

Customer Experience Thought Leader, People Performance Strategist, Former Disney University Faculty Member & Disney Institute Management Consultant

Workplace Expert, Happiness Consultant & Global Speaker

Founder & Chairwoman of Douyon Signature; Former International User Experience Researcher at Uber

CEO of Sales Engine, Clinical Professor at Kellogg, Author

Customer Experience Consultant & Futurist; Forbes Columnist & Host of "The Modern Customer"

Award-Winning Keynote Speaker, NYT and WSJ Best-Selling Author, World-Renowned Expert in Customer Service & Customer Experience

Customer Experience Expert