KEYNOTE SPEAKERS

Founding Partner at DCM Insights; Co-Author of The Challenger Sale, The Challenger Customer & The Effortless Experience

Customer Experience & Leadership Expert, President of Customer Bliss & Author of "Chief Customer Officer"

Customer Service Expert, Bestselling Author & Creator of "The Nordstrom Way"

Marketing & Sales Futurist, Customer Experience Thought Leader, Best-Selling Author

Nationally Recognized Expert & 4X Bestselling Author on DE&I, Leadership, Marketing & Sales, the Customer Experience and Consumer Trends

Customer Experience Expert, Author, Former Brand Leader

Leadership Speaker, CEO Adviser & Founder of Watermark Consulting; Expert on Employee & Customer Experience for Driving Business Growth; Bestselling Author of “From Impressed To Obsessed”

Former Executive Vice President of Walt Disney World Resort Operations; Expert on Leadership, Management & Service Excellence; Author of "Creating Magic" & "The Customer Rules"

Best-Selling Author of "Walt Disney's Way"

Business Leader, Bestselling Author, Envelope Company Owner

Former Head of Training at Walt Disney University, Best-Selling Author, Business Consultant, Leadership & Customer Service Expert

Award-Winning Business Expert & Software Architect + Interim Management, Strategy, Restructuring, Social Media, CSR, CI, BD & HR Expert

6x Bestselling Author, Entrepreneur, Neurodiversity & Customer Experience Expert

Leadership Development Speaker, Business Author, Expert on Building Trust & Connection to Boost Performance, Co-Founder of The Galvanizing Group

Motivational Speaker, Author, Executive Coach

Former Walmart Executive, Bestselling Business Author, Human Resources & Retail Sales Speaker

World-Renowned Authority on Customer Loyalty & Service Innovation, Best-Selling Author

Customer Experience Thought Leader, CEO of Beyond Philosophy CX Consultancy, Author & Podcast Host

Leadership, Teamwork & Customer Loyalty Expert, Former Chief Evangelist Service Management Group (SMG)

Former Disney Institute Professor, Comedian & Customer Experience Consultant Focused on Creating the Happiest Workplace on Earth